Website Privacy Policy

Last updated: August 2019

Below, you will find the ECAM Lyon Website Privacy Policy, with information regarding the personal data that ECAM Lyon collects about users of ecam-lyon.talkwithus.fr, or in relation to any other website it operates (“Websites”), how ECAM Lyon uses those personal data, who ECAM Lyon shares them with, and your rights in relation to them.

How does ECAM Lyon collect and use your personal data?

ECAM Lyon collects the following personal data about you when you interact with its Websites.

If you visit one of ECAM Lyon’ Websites

If you visit a Website, ECAM Lyon may collect technical information such as information about your interaction with the pages of the Website (scrolling, clicking, etc.) or the type of operating system you are using, and your IP address.

ECAM Lyon needs this information in order to make the Website available to you and to improve the Website. The legal bases for this are that such personal data is required in order for ECAM Lyon to provide you with the service you requested, as well as ECAM Lyon' legitimate interest in optimising your experience and the Website’s performance.

ECAM Lyon may also collect personal data through cookies, in accordance with its Cookie Policy and applicable cookie regulations.

If you create an account on one of ECAM Lyon’ Websites

If you create an account on a Website, ECAM Lyon may collect :

  • personal information you provide, such as your email, your name and your IP address.
  • an identifier for your account.
  • technical information, logs and timestamps related to your use of your account.

ECAM Lyon may use this information to:

  • improve the Website; the legal basis for this is ECAM Lyon' legitimate interest in optimising your experience and the Website’s performance.
  • administer your account and allow you to benefit from the service you requested, in accordance with ECAM Lyon’ Website Terms of Use; the legal basis for this is the performance of the contract between you and ECAM Lyon.
  • identify fraudulent conduct; the legal basis for this is ECAM Lyon’ legitimate interest in preventing and detecting fraud and enforcing its Terms of Use.
  • contact you regarding potential news. The legal basis for this is your consent and ECAM Lyon' legitimate interest in communicating with its business prospects and customers about its news.

If you use a ECAM Lyon video call

If you use a ECAM Lyon video call:

  • if the user has activated the collection of analytics, ECAM Lyon may collect Analytics Data consisting in a unique identifier as well as technical information about your use of the video call, such as a timestamp, and the buttons you triggered;
  • ECAM Lyon never collects any video data or any voice data.

ECAM Lyon may use this information to:

  • improve ECAM Lyon' Software, products, and services, as well as to provide support, identify and fix issues. The legal basis for this processing is ECAM Lyon' legitimate interest in improving its Software and services and analyse users’ use of the Software and Service in the aggregate.

If you interact with ECAM Lyon via email or an online form

If you send ECAM Lyon an email or otherwise interact with ECAM Lyon (for instance, via an online form to send feedback, or via email to ask a question with regards to your privacy rights), ECAM Lyon may collect your email, name, and any other information it requires to address your request.

In addition to the relevant purposes stated above, where relevant, ECAM Lyon may use this information to address your request, communicate with you, keep records and derive analytics of requests received, and fulfil its accountability requirements. The legal basis for this processing is, as the specific case may be, the performance of a contract between you and ECAM Lyon or pre-contractual measures, ECAM Lyon' legal obligations, or ECAM Lyon' legitimate interest in streamlining communication with users and third parties.

Who does ECAM Lyon share your personal data with?

ECAM Lyon may share your personal data with our service providers who help us fulfill the purposes described above. We may also share your information with competent authorities for legitimate reasons. If this involves your data being stored or accessed from outside of the EU, we will make sure we implement adequate measures to secure the data transfer, such as a data transfer agreement based on the EU Commission’s model clauses.

How long does ECAM Lyon keep your information for?

We keep your personal data for various periods of time depending on the type of data and the purpose of their collection, but as a general rule we will store your information for no longer than is necessary to fulfill the purposes described above, any retention period required by law, and for the applicable statute of limitations period thereafter.

How is your personal data protected?

We make sure your personal data are protected through adequate organisational and technical security measures. We apply physical and logical security measures internally, and our servers are subscribed from the most established cloud providers and protected through state of the art security measures.

Your Rights

You have the right to request access, rectify or erase your personal data or to restrict the processing of your personal data, or to object to the processing, as well as the right to data portability, each under the conditions laid out in detail in the GDPR. You also have the right to lodge a complaint with a supervisory authority, and to give us instructions on how to handle your personal data in the event of your death.

If you have an account on one of ECAM Lyon’ Websites, you may access, update and delete your personal data, in your Account Settings.

Changes to This Privacy Policy

In the next few months, this Privacy Policy will evolve to provide a higher level of transparency about the information collected and processed by ECAM Lyon. It may also change from time to time to reflect changes in ECAM Lyon’ processing of your personal data. ECAM Lyon will highlight any material changes to the Privacy Policy with sufficient advance notice to allow you to object to those changes if that option is open to you.